Privacy and Cookie Policy

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Privacy and Cookie Policy

Privacy Policy

Within the framework of its missions, its communication, its events and its customer relationship management policy, MATRIX SAS (thereafter “MATRIX”) is likely to collect and process personal data.

Our handling of personal data, collected in the context of the activities described above, complies with the applicable local regulations on the protection of personal data and in particular the provisions of the law “informatique et libertés” of January 6, 1978 as amended and the General Data Protection Regulation (GDPR), EU Regulation 2016/679.

Our commitment to personal data protection

In France, the CNIL (Commission nationale de l’informatique et des libertésdefines personal data as any information relating to an identified or identifiable individual; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number (e.g. social security number) or one or more factors specific to his physical, physiological, mental, economic, cultural or social identity (e.g. name and first name, date of birth, biometrics data, fingerprints, DNA…). 

 MATRIX is attentive to the respect of the rules that protect the private life of its customers, prospects, and visitors of its websites. Consequently, MATRIX is committed to respecting the following principles: 

  •  Lawfulness, loyalty, transparency: Personal data is treated in a lawful, fair and transparent manner. 
  • Limitation of purposes: Personal data is collected for specific, explicit and legitimate purposes, and is not further processed in a manner incompatible with these purposes. 
  • Retention of data: Personal data is kept in an adequate and relevant manner and is limited to what is necessary for the purposes for which it is processed. 
  • Accuracy: Personal data is accurate and kept up to date; steps are taken to ensure that data which is inaccurate, in regard to the purposes for which it is processed, is erased or rectified as soon as possible.

Data collected by MATRIX

Personal data is collected from our contact form accessible on our website at https://bodyo.com and from cookies and other session tools such as browsers in accordance with our Cookie Policy below. 

Use of personal data by MATRIX 

Personal data is used for providing users with the information or services they have requested from us (in particular via the contact form) and all business relations resulting therefrom, and for collecting information to help improve our website, products and services (in particular by means of cookies). 

MATRIX is the sole recipient of personal information. Personal data is never transmitted to third parties, with the exception of subcontractors and partners that MATRIX could possibly call upon. Within this framework, MATRIX undertakes that its subcontractors and partners respect the same level of confidentiality and security of personal data, and in particular compliance with GDPR. 

Neither MATRIX, nor any of its subcontractors and partners, proceed to the marketing of personal data at its disposal. 

Duration of conservation of personal data

The MATRIX undertakes to keep your personal data for a period not exceeding that necessary for the purposes for which they are processed as well as the retention periods imposed by the applicable laws in force.

Exercising user rights

In accordance with applicable personal data protection regulations, users may exercise, at any time, their rights of access, rectification, modification, and deletion of their personal data as well as their rights to limit and oppose the processing and portability of their personal data. 

Notably MATRIX has inserted a link on its electronic newsletter that allows users to easily unsubscribe. 

These rights can be exercised by sending an email at dpo@bodyo.com or by writing via regular mail to the following address:
MATRIX SAS
455 promenade des Anglais
06200 Nice
France

No supporting documents are necessary to exercise these rights except for identification information such as last name, first name, and e-mail address, as well as any other information necessary to confirm your identity. 

Right of opposition 

MATRIX inform users that they are entitled to oppose requests that are manifestly abusive (by their number, their repetitive or systematic nature). 

 The exercise of this right is only possible in one of these two situations: 

  • When the exercise of this right is based on legitimate grounds, or 
  • When the exercise of this right is intended to prevent the collected data from being used for commercial prospecting purposes. 

Right of rectification

Under this right, users can request the rectification, updating, blocking or deletion of data that may prove to be inaccurate, erroneous, incomplete or obsolete. 

Users can also recourse to the CNIL in case of violation of the applicable regulations regarding the protection of personal data, in particular the GDPR. 

Response time

MATRIX undertakes to respond to users’ request for access, rectificationopposition or any other information within a reasonable period of time, which may not exceed one month from the date of receipt of the request. 

Cookie Policy

In order to constantly improve the quality of the services offered online and their adequacy with users’ expectations, MATRIX may use “cookies”, text files used to identify your terminal when users connect to one of our services.  

The deposit of cookie or tracer in users’ terminals (computer, tablet, smartphone, etc.) allows MATRIX to collect information and personal data. Depending on the users’ choice of setting of their device, cookies allow in particular:  

  • to use the main functionalities of our website, 
  • to optimize our website and to detect possible technical problems, 
  • to establish statistics for traffic management purposes and for the use of the various elements composing our website (sections visited, paths taken by the Internet user), making it possible to 
    improve the ergonomics of the website and the interest of the services offered, 
  • to evaluate the effectiveness of our information campaigns by counting and evaluating the number of clicks. 

Ensuring the security and confidentiality of users’ personal data entrusted to us is a priority for MATRIX. We thus implement all useful technical and organizational measures, with regard to the nature, scope and context of the personal data that is communicated to us and the risks presented by their processing, to preserve the security of users’ personal data and, in particular, to prevent any destruction, loss, alteration, disclosure, intrusion or unauthorized access to this data, whether accidental or illicit. 

At any time, users are given the possibility to adjust their settings relating to cookies. They can accept or refuse the deposit of cookies at any time. 

 During users’ first connection to the website of MATRIX, a banner briefly presenting information on the deposit of cookies and similar technologies appears at the bottom of the screen. This banner warns users that by continuing their navigation on MATRIX’s websites (by loading a new page or by clicking on various elements of the websites for example), they accept the deposit of cookies on their terminal. They are also deemed to have given their agreement to the deposit of cookies by clicking on the “Refuse” button or by personalizing their cookies to the right of the banner at the bottom of the screen. 

 Depending on the type of cookie in question, users consent to the deposit and reading of cookies on their terminal may be imperative. 

Cookies exempt from user consent

In accordance with the recommendations of the CNIL (the French regulation agency)some cookies are exempted from the prior collection of the user’s consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for personalizing the user’s interface. These cookies are fully subject to this policy insofar as they are issued and managed by MATRIX. 

Cookies requiring user consent 

This requirement applies to cookies issued by third parties, which are referred to as “persistent” to the extent that they remain on the user’s device until they are deleted or expire. As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies. This family of cookies includes audience measurement cookies, advertising cookies (which MATRIX does not use) and cookies for sharing social networks (including Facebook, Instagram, YouTube, Twitter and LinkedIn). 

Cookies for audience measurement 

Audience measurement cookies establish statistics concerning the frequentation and use of various elements of websites (such as the content/pages visited). This data participates in the improvement of MATRIX’s websites ergonomics. The audience measurement tool used by MATRIX is Google Analytics. 

Google Analytics privacy policy is available from the following linkhttps://policies.google.com/privacy 

You have various tools for setting cookies

Most Internet browsers are configured by default to allow the deposit of cookies. Your browser offers you the opportunity to change these standard settings so that all cookies are rejected systematically or only some of them are accepted or rejected depending on their originator.

WARNING: We draw your attention to the fact that the refusal to deposit cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. Where appropriate, the MATRIX disclaims any responsibility for the consequences related to the degradation of your browsing conditions that occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences do not constitute a damage and you will not be able to claim any compensation for this fact.

Your browser also allows you to delete existing cookies on your terminal or to inform you when new cookies are likely to be deposited on your terminal. These settings do not affect your navigation.

Please read below to learn more about the various tools available to you so that you can set the cookies placed on your device.

Setting browser cookie preferences 

Most Internet browsers are configured by default to allow the deposit of cookies. Browsers offer users the opportunity to change these standard settings so that all cookies are rejected systematically or only some of them are accepted or rejected depending on their originator. 

WARNING: We draw users’ attention to the fact that the refusal to deposit cookies on their terminal is nevertheless likely to alter their user experience as well as their access to certain services or functionalities of our websites. Where appropriate, MATRIX disclaims any responsibility for the consequences related to the degradation of users’ browsing conditions that occur because of their choice to refuse, delete or block the cookies necessary for the operation of the website. These consequences do not constitute a damage and users will not be able to claim any compensation for this fact. 

Browsers also allow users to delete existing cookies on their terminal or to inform them when new cookies are likely to be deposited on their terminal. These settings do not affect their navigation. 

Each Internet browser offers its own settings for managing cookies. To find out how to change cookie preferences, follow the links below: 

Contact

If you have any further questions about this policy or the way MATRIX handles your personal data, please contact our data protection officer at the following address: info@bodyo.com.

Modifications

MATRIX reserves the right to adapt its personal protection policy at any time.